Transactional Email

All the bells and whistles without the hassles.

One organization

Shared IP

7 Days Raw Message Retention

14 Days Message metadata retention

Send limit: 200,000 messages

Extra Messages $0.00080 AUD

$49 p/m

One organization

Dedicated IP Address

30 Day Raw Message Retention

60 Days Metadata message retention

Send limit: 550,000 Messages

Extra Messages $0.00060 AUD

$79 p/m

Dedicated IP Address

Multiple organizational units

45 Days Raw Message Retention

90 Days Metadata Message Retention

Send Limit: 900,000 Messages

Extra Messages: $0.00045 AUD

$119 p/m

General features:
  • Support for multiple organizations (only available on the $119 plan)

  • Support for multiple mail servers

  • IP Address Pooling for high-volume customers

  • Access to historical messages

  • Access to incoming & outgoing mail queue

  • Statistics for incoming and outgoing mail

  • Configurable spam thresholds

  • Anti-virus

  • Detailed logging

Outgoing Mail:

  • Flexibility: Send messages with SMTP or through the HTTP API

  • Manage multiple credentials per server

  • See your mail queue in real-time

  • Suppression list to avoid sending mail to recipients that don’t exist or aren’t accepting mail

  • Click & Open-tracking to help you understand engagement

  • Mail tagging so certain messages can be grouped, such as “EDM-Spring” or “password-reset”

  • Configure different senders or recipients to have mail delivered from a certain IP addresses.

Incoming Mail:

  • Forward incoming messages to:

    • HTTP endpoint

    • other SMTP servers

  • Forward incoming messages to other e-mail addresses

Have questions?

Does Hive offer a trial?

We offer a free trial with 100 E-mails which is available for 30 days, contact our sales team to get started.

Why does Hive only offer transactional e-mail?

We know how hard managing an application can be and believe we can provide more value by focusing on it. We do provide consultancy services if you are looking for e-mail for your business.

Does Hive offer dedicated IP addresses?

Dedicated IP addresses are 5 Euro p/m and you must be on sending more than 250,000 messages per month to qualify.

 
Can I purchase additional dedicated IP addresses?

If you are on an plan that has a dedicated IP address, you can purchase additional IP addresses by contacting sales. Additional IP Addresses are 5 Euros.

What happens if I go over my plans monthly allowance?

Unless you have specified an overage limit with your Account Manager, messages will be held until the next billing cycle. You can purchase extra data blocks through your account manager.

 
Does Hive offer high-volume or custom plans?

Yes, we are offer high-volume and custom plans. Please get in touch with sales.

Does Hive offer discounted plans?

We only offer discounted plans to Not-for-profits and social enterprises. Please get in touch with sales.

Do unused e-mails roll over into the next month?

No, if you are under your message limit at the end of the payment cycle, the unused e-mails do not roll over to the next payment cycle.

What payment types does Hive accept?

At this point in time we only accept direct debit or PayPal, we are in the process of setting up subscription services.

Contact Us

149A Hanover St, Fitzroy, VIC, Australia

Australian Business Number: 13 629 536 349 

Contact:: +61386575459

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